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Terms of Service

1. Introduction

Welcome to OnFire Computer Support. By engaging our computer repair services, you agree to the following terms and conditions. Please read them carefully.

2. Services Provided

  • Diagnosis and troubleshooting of hardware and software issues.

  • Repair or replacement of faulty hardware components.

  • Installation and configuration of software and operating systems.

  • Data backup and recovery services.

  • Virus and malware removal.

  • Network setup and troubleshooting.

  • General maintenance and optimization services.

3. Service Terms

  • Assessment and Diagnosis: Initial assessment and diagnosis are provided at [specify any fees or if free]. Further repairs will be conducted only after client approval.

  • Estimates: All cost estimates provided are subject to change based on the actual work required.

  • Service Time: Estimated completion times are provided based on the initial assessment. We are not liable for delays caused by unforeseen issues.

  • Parts and Materials: Any replacement parts or materials will be charged separately. Clients will be informed and must approve the purchase of any necessary parts.

4. Client Responsibilities

  • Backup: Clients are responsible for backing up their data. We are not liable for any data loss.

  • Access: Clients must provide access to the necessary equipment and information to perform the repair services.

  • Payment: Payment is due upon completion of services unless otherwise agreed upon. Acceptable payment methods are [list methods, e.g., cash, credit card, etc.].

5. Warranty and Liability

  • Warranty: We offer a 30 day warranty on labor and manufacture warranty on parts provided by us. The warranty does not cover issues caused by user error, misuse, or external factors.

  • Liability: Our liability is limited to the cost of the repair services provided. We are not liable for any indirect, incidental, or consequential damages.

6. Data Privacy

  • We respect your privacy and will handle your data with care. Any personal data provided will be used solely for the purpose of delivering our services.

  • We will not share your data with third parties without your explicit consent, except as required by law.

7. Termination of Service

  • We reserve the right to refuse or terminate service if we believe the request is beyond our expertise or violates any laws or ethical standards.

  • Clients may terminate the service request at any time but will be responsible for any costs incurred up to the point of termination.

8. Dispute Resolution

  • Any disputes arising from these terms or our services will be resolved through [specify method, e.g., arbitration, mediation, etc.], according to the laws of [your jurisdiction].

9. Amendments

  • We reserve the right to amend these terms at any time. Clients will be notified of any significant changes.

10. Contact Information

For any questions or concerns regarding these terms, please contact us at:

OnFire Computer Support
‪(813) 485-4889
support@onfirecomputersupport.com

Acknowledgment

By engaging our services, you acknowledge that you have read, understood, and agree to these terms of service.

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